Jobs in Qatar 2025: Last Mile & E-Commerce Operations – Yallatoys – Doha
Are you passionate about improving customer experience and ensuring smooth, efficient delivery operations? Yalla toys in Doha is now hiring a Last Mile & E-Commerce Operations Professional, offering an exciting opportunity to join a rapidly growing online retail brand in Qatar.
This role is ideal for candidates with strong logistical, operational, and customer-service skills—especially those who want to build a career in Last Mile & E-Commerce Operations management.
⭐ Key Responsibilities
The selected candidate will play a major role in optimizing Yallatoys’ e-commerce operations and delivery workflow:
1. E-Commerce Daily Operations Management
- Process customer orders accurately and on time
- Coordinate with warehouses and delivery teams
- Ensure product availability and smooth order execution
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2. Last-Mile Delivery Performance
- Monitor delivery timelines and service quality
- Reduce delays and solve delivery-related issues
- Ensure all deliveries meet the company’s service-level standards
3. Supply Chain & Inventory Coordination
- Support demand planning and stock accuracy
- Work closely with suppliers and warehouse teams
- Ensure inventory availability across all sales channels
4. Warehouse Operations Supervision
- Oversee sorting, packing, receiving, and shipping
- Conduct regular inventory audits
- Maintain compliance with all SOPs
5. Customer Service Coordination
- Respond to customer inquiries and complaints
- Manage returns and delivery escalations
- Ensure smooth communication between operations and customer support teams
🎓 Required Qualifications
To succeed in this Last Mile & E-Commerce Operations role, candidates should have:
- 2–5 years of experience in e-commerce operations, logistics, fulfillment, or last-mile delivery
- Strong understanding of delivery management systems & e-commerce platforms
- Excellent coordination skills with drivers, warehouses, and customer service teams
- Ability to work efficiently in fast-paced environments with peak periods
- Advanced Excel skills for reporting and operational analysis
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📩 How to Apply
Interested candidates can send their updated CV to:
👉 info@yallatoys.com
